Now in its 37th year, the U.S. Sales Satisfaction Index (SSI) Study measures satisfaction with the sales experience among new-vehicle buyers and rejecters (those who shop a dealership and purchase elsewhere). Buyer satisfaction is based on six factors: delivery process, dealer personnel, working out the deal, paperwork completion, dealership facility, and dealership website.Â
We are honored to be recognized for our dedication to customer satisfaction, and thank all of our customers, past and present, for their support. If you're not yet a customer, come find out the difference for yourself!
AdChoices